Schonglobal Kuwait — Privacy Policy

Summary

Schonglobal Kuwait ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect when you use our website, products, or services, why we collect it, how we use and disclose it, and the choices you have regarding that data.

Data We Collect

• Contact information: name, email address, phone number, company.
• Account and transactional data: sign-in details, order history, billing and shipping information.
• Technical and usage data: IP address, device and browser information, pages visited, error logs, cookies and analytics data.
• Communications: messages, support requests, and marketing preferences.
• Optional data: any information you provide in forms, uploads, or surveys.

How We Use Your Data

We use personal data to:

• Provide, operate, and improve our services and website.
• Process orders, payments, and deliver products or services.
• Communicate with you about orders, updates, security, and support.
• Send marketing where you have consented or where permitted by law.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal obligations.

Legal bases for processing (where applicable): performance of a contract, consent, legitimate interests, and legal compliance.

Sharing & Third Parties

We may share personal data with:

• Service providers and contractors who perform services on our behalf (payment processors, hosting, analytics, shipping, and CRM providers).
• Professional advisors (legal, auditing) and government or regulatory bodies when required by law.
• Other parties with your consent or at your direction.

We require third parties to process data in accordance with applicable privacy laws and our instructions.

Cookies & Tracking

We and our partners use cookies, local storage, and similar technologies to recognize you, remember preferences, and analyze site usage. You can manage or block cookies through your browser settings. Disabling cookies may affect functionality.

Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Export a copy of your data (data portability).
• Restrict or object to processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain sales or targeted advertising (where applicable).

To exercise rights, contact us using the details under "Contact". We may ask for verification before responding.

Children

Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If we learn we have collected such data without parental consent, we will delete it promptly.

Security

We implement industry-standard technical and organizational measures to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

International Transfers

Personal data may be transferred to, and processed in, countries other than your country of residence. When transfers occur, we take steps to ensure adequate protection (contracts, approved safeguards, or other legally recognized mechanisms).

Changes to This Policy

We may update this policy from time to time. We will post the updated policy with a new effective date. Material changes will be communicated where required by law.

Contact

If you have questions, requests, or complaints about this Privacy Policy or our practices, contact:

Schonglobal Kuwait
Email: privacy@schonglobal.kw
(Include your name, contact information, and details of your request.)